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IBM Sterling OMS Design & Development
Selecting the right product is only the first step in driving business growth—true success comes from implementing a well-designed solution that ensures seamless operations and efficient product delivery.
At MAEGHAM INFO TECH, we have an in-depth understanding of every out-of-the-box feature within IBM Sterling OMS. With over 54 years of combined experience and 20+ successful project implementations, we specialize in transforming business requirements into scalable, high-performance solutions.
We are committed to delivering the right solution—never compromising on quality in design and development. Our expertise extends across global markets, allowing us to incorporate region-specific requirements seamlessly within IBM Sterling OMS.
Let us help you optimize your order management system for efficiency, scalability, and long-term success.
Manage orders across all channels to be a ‘single source of truth’.
Providing real time inventory picture, will keep business on top of all sort of inventory segments such as on hand, Future supplies.
Seamlessly track all kinds of derived orders efficiently to ensure the right order gets the corresponding inventory to deliver.
Efficiently monitor all the orders that might miss the delivery window and keep informed to customer about the delay to have a better customer experience.
Features and Benefits
IBM Sterling Order Management System (OMS) delivers key features and benefits designed to enhance customer satisfaction and meet evolving business demands.
Key Features & Benefits:
- Seamless Customer Service: Ensures an exceptional customer experience with a streamlined order management process.
- Flexible Organizational Management: Enables enterprises to define their own rules, services, communication protocols, and solutions through an adaptable organization hierarchy.
- Advanced Inventory Management: Efficiently tracks and manages inventory across all nodes, ensuring orders are fulfilled with the right item from the right shipping location.
- Optimized Order Fulfillment: Leverages intelligent sourcing to allocate the most cost-effective shipping node, improving delivery efficiency and customer satisfaction.
- Multiple Fulfillment Options: Supports various delivery methods, including home delivery, in-store pickup, and drop shipping, based on customer preferences.
- Reliable Delivery Commitments: Provides accurate delivery dates and service options to enhance customer trust and satisfaction.
- Flexible Return Management: Offers multiple return options, including product exchanges and reshipments, for a hassle-free customer experience.
- Accurate Payment Processing: Ensures precise payment collection and refund processing for order placement and modifications.
- Comprehensive Customer Support: Establishes a dedicated call center to assist customers with inquiries and order-related issues.
- Disaster Recovery & Expertise: Provides robust disaster recovery services to address system issues and ensure business continuity.